Steve King has served as an instructor for the past 12 years and was previously the Executive Director for the Center for Professional & Executive Development (CPED).
In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.
To be an effective manager, you need to facilitate six basic conversations that matter most to your employees and, as it turns out, your organization. Author and CPED instructor Steve King shares a framework that will help you have more effective conversations with your employees.
Individuals who receive formal training, such as CPED’s Manager Boot Camp, have a deeper understanding of the role, improved communication skills, more effective feedback methods, improved conflict resolution, and the skills to manage effectively during times of change.
As we move to higher levels of the organization, it’s not always our job to make decisions – it’s our job to make sure decisions get implemented. This takes intentionality and an understanding that our “value” to the organization becomes more difficult to see. As with the transition from functional expertise to leadership expertise, our value goes from short-term wins and projects to long-term strategies that increase value to the organization over time.
Susan Finerty started with the Wisconsin School of Business Center for Professional & Executive Development in 2013 and is an instructor for several CPED programs.
There are several resources that will help you grow in your professional development. Some of the most accessible resources are books. We compiled this reading list to help get you started.
Frontline managers often feel responsible for doing the heavy lifting of organizational change efforts. This “manager’s dilemma” is not a guarantee of failure. When managers embrace four specific roles related to change efforts, they can be more successful in moving a change forward.
We took a quick poll of our team to see what they are reading to further this year’s professional development goals. Whether you are a young professional or an executive, we know there is something on this list for you!
A poorly designed organization is going to encounter trouble in the marketplace. Smart leaders realize that their organization’s culture either helps or hinders progress towards mission and strategy.