No matter how hard you might try, getting great work done is never truly a solo task, and delegation skills can be the key to your success. The earlier you learn effective delegation skills in …
Leadership & Management Development
How to Help Your Employees Solve Problems
By: Becky Kirgan There’s no denying that being a manager is hard. You are responsible for your own work and making sure your team has what it needs to be successful, all while you are …
They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]
If you asked your frontline managers how many processes they owned, would they be able to tell you? Without process management skills, frontline managers are not able to manage productivity effectively or efficiently. In the …
Building Endurance: Leading Without a Playbook [Webinar Recording]
Recently, leadership has become a game of endurance. Leaders are working through massive changes without a playbook, and with considerable change comes leadership fatigue. How can you survive and continue to lead effectively through all …
Flexing Your Leadership Style Using Emotional Intelligence
Research by Daniel Goleman demonstrates that effective leaders use multiple styles of leadership depending on the situation. A leader’s ability to successfully flex between leadership styles is rooted in emotional intelligence. When you understand the …
Thinking About Your Thinking: Understanding the Ladder of Inference [Webinar Recording]
Have you ever thought about why you think the way you do? In an ever-changing world we are under constant pressure to make decisions and act quickly. To expedite our thinking process, we use our …
Time to Think: The Importance of Introspection in Leadership
By: Jane Dolan I have the privilege to work with leaders from diverse sectors including government, medicine, nonprofits, and the arts. Something that constantly comes up during coaching leaders is their near constant fire-fighting and …
Plan Your Professional Development: Download Your Certificate Planning Guide
You’re ready for more in your career. You want to invest in your professional development and achieve your goals without taking too much time away from work, but where do you get started? Professional Development …
Six Conversations: Collaborating with Your Staff to Improve Performance [Webinar Recording]
Are you prepared to have conversations with your employees who are wondering what comes next in their careers? To be an effective manager, you need to facilitate six basic conversations that matter most to your …
Preparing for Performance Reviews: What to Say and How to Say It [Webinar Recording]
When you’re about to give your first performance review, you may know what you’re going to say, but do you know how you’re going to say it? Providing feedback can be overwhelming and preparing to …