Key Financial Statements Health Care Leaders Should Know
Understanding financial statements is not just a matter of accounting; it is a strategic necessity that informs decision-making and drives organizational success. By prioritizing the balance sheet, income statement, and cash flow statement, leaders can ensure their organizations remain financially healthy and capable of delivering quality care.
November 6, 2024Why Customer-Centricity is Even More Important to Retail During the Holiday Shopping Season
During the holiday shopping season, the pressure on retail managers and employees to deliver excellent service intensifies. A positive experience during such a critical time fosters long-term relationships that extend beyond the holidays. Adopting or refocusing a customer-centric approach during this high-demand period is more important than ever—for both the customer and the organization.
October 30, 2024Four Innovative Mentorship Approaches to Develop Your Talent
Mentors contribute importantly to an employee's development journey, lending structure, advice, and support. Each mentoring relationship is unique; mentors might be managers focusing on performance, or they may focus primarily on teaching and nurturing growth.
October 23, 2024The Secret to a Culture of Continuous Learning: Intent
Managers often allow the tyranny of the urgent to trump developing a culture of learning. We don’t think we have time to address issues and develop our people. But if you’re asking yourself how you’re going to find time, you’re asking the wrong question. It’s not a question of time, but intent.
October 16, 2024The Challenge Of Retail Strategy
Developing a strategy in retail is a challenge. You will have wins and misses. But with a well thought out strategy and an agile mindset you can weather the ups and downs and continually improve your retail organization.
October 2, 2024AI Meets Leadership: Skills Leaders Still Need
AI may be a powerful tool, but the uniquely human traits of wisdom, empathy, and ethical judgment remain irreplaceable. As AI becomes more integrated into daily operations, the need for human leadership does not diminish—it evolves.
September 18, 2024- View More