Identifying and Mitigating AI Algorithm Bias and Fairness in Insurance

Insurance professionals must approach the use of artificial intelligence and machine learning with a nuanced understanding of the complexities. It’s not enough to simply build the most accurate predictive model – you must also consider the ethical implications.

Leveraging Expertise for Organizational Success

Experienced consultants bring a wealth of knowledge and understanding that can contribute greatly to guiding organizations towards their cultural objectives. By leveraging a skilled consultant, leaders can navigate the complexities of today’s business climate to drive effective change.

Digital Transformation in Financial Services: Strategy and Change Management 

This guide provides tools and insights to help you understand why strategy and change management are integral parts in your financial services organization’s digital transformation.

 Customer Centricity Provides a Strategic Advantage  

In today’s business landscape, customer centricity has become the cornerstone of successful organizations. By prioritizing the needs, preferences, and experiences of customers, businesses can build stronger relationships, foster loyalty, and gain a competitive edge.

What Trends Will Impact Banking and Financial Services in 2023? 

A possible recession, digital transformation, culture shifts, and leadership training needs will provide both challenges and areas of opportunities for banks and financial institutions in the future. In a recent interview, Graduate School of Banking President and CEO Kirby Davidson shared his insights into current trends in the banking and financial services industries and what executives will need to do to stay ahead of, and benefit from, these trends.