Creating High-level Process Maps

Process maps can be a valuable tool for your team to better organize process, improve communication, and achieve goals. This article dives into how you can build a high-level process map, what you should consider when creating it, best practices, and how to make the most of the information found once it is complete.

20 Management Podcasts for Leaders and Managers

Podcasts are a great resource for leaders and managers. They are convenient — you can listen to them almost anywhere at any time — and they are abundant — you can likely find at least one podcast on whatever topic you are interested in. 

Are You A “Boss” Or A “Leader”? 

Is your leadership style outdated, or are you well prepared to manage the evolving workforce? If you define yourself as a leader, you operate on trust and believe that people want to work, enjoy their work, and will do their best work in an environment of trust and accountability.

Plan Your Professional Development: Download Your Certificate Planning Guide

You want to invest in your professional development and achieve your goals without taking too much time away from work, but where do you get started? Professional Development Certificates allow you to expand your business skills without disrupting your workplace.

Setting Attainable New Year’s Resolutions

By Kim Hegeman  As the calendar changed over to 2022, you may have made some personal and professional new year’s resolutions. When it comes to professional resolutions, they can be a great idea for people …

Success Stories – Quartz Health Solutions, Inc.

Over the last 76 years, hundreds of organizations have trusted us to help them identify and solve the complex business challenges that are preventing their organizations from reaching its full potential. Through a blend of development programs, coaching, assessments, and consulting services, our team partners with you and your organization to ensure you’re solving the challenges that are having the most significant impact on your organization. One of our partners, Quartz Health Solutions has used continuous improvement programming to engage employees, increase quality scores, and save millions of dollars.

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.