Becoming the Hero’s Coach

Unfortunately, the well-honed skills that define a great individual contributor don’t always translate to the skills needed to lead people. Even when good people skills are developed success can be elusive unless newly minted managers shift their mindset from being the “hero” as an individual contributor to the “hero’s coach” in managing others.

Blindsided: The Employee Conversations You Should Be Having (But Probably Aren’t)

When managers don’t know what an employee aspires to be or how they feel about future employment opportunities, they create a blind spot for their organizations to see potential risk of unplanned employee turnover.