Betsy Hagan has been an instructor at the Wisconsin School of Business Center for Professional & Executive Development since 2013.
Steve King has served as an instructor for the past 12 years and was previously the Executive Director for the Center for Professional & Executive Development (CPED).
The work of a manager revolves around conversations. Only through conversations with your team, your peers and work partners, and your own manager, can you influence productivity and engagement.
Unfortunately, the well-honed skills that define a great individual contributor don’t always translate to the skills needed to lead people. Even when good people skills are developed success can be elusive unless newly minted managers shift their mindset from being the “hero” as an individual contributor to the “hero’s coach” in managing others.