Change Efforts Fail If Managers Are Poorly Prepared 

Frontline managers often feel responsible for doing the heavy lifting of organizational change efforts. This “manager’s dilemma” is not a guarantee of failure. When managers embrace four specific roles related to change efforts, they can be more successful in moving a change forward.

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.

Optimizing Team Performance: Managing the Individual and Managing the Team [Webinar Recording]

While managing individuals has stayed relatively normal, making sure the whole team is optimized and still working together while physically apart is a bigger challenge than it was before. How can managers navigate the differences between managing individuals and managing teams in this new reality?