Customer-centricity is all about meeting your customers’ needs while staying true and authentic to your brand. What does that really mean for your retail organization, and how can you embed it into the fabric of your organization?
Resilience is a quality that allows you and your teams to recover from challenges and come back stronger. Resilience involves thoughts, behaviors, and actions that can be learned and developed by anyone at any stage in life.
We’ve created a guide to help retail leaders better understand how to motivate and engage multigenerational teams. Download the guide for worksheets, expert advice, and more.
Consumer purchasing behavior is changing. As a retail executive you need to examine these changes, how you should prepare, and how you should respond.
Kathleen “Kate” Cronin has joined the CPED team as an Executive in Residence focusing on the retail industry. Kate has a strong background in retail and has over 10 years of consulting experience.