New interactive guide designed to help insurance organizations and leaders understand why and how to adopt more agile and customer-centric approaches to stay ahead of the competition and quickly changing market conditions.
Change Management
How to Avoid Making Changes That Don’t Result in Improvement
Poor change management is a key reason organizations do not achieve their improvement goals. How can you ensure you are improving and not just changing? Jeff Chan offers two areas of focus to ensure successful change.
Change Efforts Fail If Managers Are Poorly Prepared
Frontline managers often feel responsible for doing the heavy lifting of organizational change efforts. This “manager’s dilemma” is not a guarantee of failure. When managers embrace four specific roles related to change efforts, they can be more successful in moving a change forward.
Organizational Restructuring Fuels Growth at ACV Parent Company
Initially, ACV Parent Company’s strategy was to leave the acquired businesses as standalone entities instead of integrating them into ACV or across other similar businesses. While this strategy worked for a period of time, market conditions changed and a new strategy was needed.
You Can’t Herd Electric Sheep: Leadership Post-COVID [Webinar Recording]
Successfully leading remote and hybrid teams requires different skills to ensure team alignment and engagement. There are some leadership styles that can be detrimental when applied to a remote or hybrid team, and you need to be proactive in addressing those issues before there is a cultural breakdown.
The Post-COVID Business Mistake You Can’t Afford to Make [Webinar Recording]
For your organization to remain relevant, you may need to reconsider your reliance on physical space and the ways your managers and leaders support virtual and hybrid teams.
Developing a Culture that Supports Remote Work
CPED instructor and author Shawn Belling’s latest book, Remotely Possible, provides strategic insights and tactical best practices that help organizations rethink their culture and harness the benefits remote/hybrid environments can bring.
Introducing “Remotely Possible” – Your Guide to Remote Work
Author and instructor Shawn Belling addresses the challenges and opportunities remote teams face.
Three DEI Trends from our Clients
In a roundtable conversation, clients from organizations of varying sizes and industries shared how they’re furthering their commitment to diversity, equity, and inclusion.
Three Principles for Changing “the Right” Organizational Performance Issue
Leaders trying to improve performance will often change elements of their organization and turn to tangible things such as organizational restructure, training, or new technology to solve their problems. Identification of the root cause issue is a critical step to ensuring successful organizational change and performance improvement.