Retail Experts Reveal Process Improvement Wisdom

In the world of retail, staying ahead requires more than just keeping up with the latest trends. It demands a commitment to continuous improvement. While process improvement frameworks abound, there’s immense value in learning from the real-world experiences of industry peers who have navigated the complexities of retail process improvement firsthand.

Strategies for Effective Continuous Improvement Rollout

In my role as Program Director, I’ve worked with many organizations looking for how to best roll out an effective continuous improvement program. There is no one right way because every organization is different. There are a few roadmaps that tend to create successful outcomes and satisfy the needs of many different organizations.

A Journey of Growth: Q&A with a Continuous Improvement Champion

There’s no one-size-fits-all journey to professional success. Each career story is unique, shaped by diverse experiences. Matt Bartman has his own unique journey to share from his nontraditional path to leadership to the pivotal role of professional development, and CPED, in his career.

Creating High-level Process Maps

Process maps can be a valuable tool for your team to better organize process, improve communication, and achieve goals. This article dives into how you can build a high-level process map, what you should consider when creating it, best practices, and how to make the most of the information found once it is complete.

Success Stories – Quartz Health Solutions, Inc.

Over the last 76 years, hundreds of organizations have trusted us to help them identify and solve the complex business challenges that are preventing their organizations from reaching its full potential. Through a blend of development programs, coaching, assessments, and consulting services, our team partners with you and your organization to ensure you’re solving the challenges that are having the most significant impact on your organization. One of our partners, Quartz Health Solutions has used continuous improvement programming to engage employees, increase quality scores, and save millions of dollars.

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.

Comparing Lean and Six Sigma Approaches for Process Improvement [Webinar Recording]

Any process improvement initiative starts with understanding how much time you have and how many people are involved. Watch this webinar recording to learn the main differences between Lean and Six Sigma methodology.

Professional Resources for Developing Process Models and Use Cases

Process models and use cases are two interactive business analysis tools that can help teams build easy-to-use, high-performing systems and more effectively communicate. CPED As a project manager, pleasing stakeholders and making a project successful are often your main objectives, but getting there isn’t always a straightforward path. Process models and use cases are two interactive business analysis tools that can help teams build easy-to-use, high-performing systems and more effectively communicate. Learning techniques to solve complex problems could save you time, money, resources, and maybe a few headaches. Developing Process Models and Use Cases (Online) instructor Joe Goss has written several articles to help you learn the basics of these tools.