Setting Attainable New Year’s Resolutions

By Kim Hegeman  As the calendar changes over to a new year, you may make some personal and professional new year’s resolutions. When it comes to professional resolutions, they can be a great idea for …

Success Stories – Quartz Health Solutions, Inc.

Over the last 76 years, hundreds of organizations have trusted us to help them identify and solve the complex business challenges that are preventing their organizations from reaching its full potential. Through a blend of development programs, coaching, assessments, and consulting services, our team partners with you and your organization to ensure you’re solving the challenges that are having the most significant impact on your organization. One of our partners, Quartz Health Solutions has used continuous improvement programming to engage employees, increase quality scores, and save millions of dollars.

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.

Comparing Lean and Six Sigma Approaches for Process Improvement [Webinar Recording]

Any process improvement initiative starts with understanding how much time you have and how many people are involved. Watch this webinar recording to learn the main differences between Lean and Six Sigma methodology.

Professional Resources for Developing Process Models and Use Cases

Process models and use cases are two interactive business analysis tools that can help teams build easy-to-use, high-performing systems and more effectively communicate. CPED As a project manager, pleasing stakeholders and making a project successful are often your main objectives, but getting there isn’t always a straightforward path. Process models and use cases are two interactive business analysis tools that can help teams build easy-to-use, high-performing systems and more effectively communicate. Learning techniques to solve complex problems could save you time, money, resources, and maybe a few headaches. Developing Process Models and Use Cases (Online) instructor Joe Goss has written several articles to help you learn the basics of these tools.