Professional Development in the New Year: Webinar Resources

What’s your professional development resolution? Online professional development has never been more accessible, connecting you with peers from around the world and teaching you what you need to know to advance your professional skillset. Below …

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

If you asked your frontline managers how many processes they owned, would they be able to tell you? Without process management skills, frontline managers are not able to manage productivity effectively or efficiently. In the …

Data-Driven Tools to Bring Order from Chaos [Webinar Recording]

Someone once said, “low tides reveal the rocks.” That is what’s happening to many business processes right now. Disruption reveals where there are process problems, but data can help you diagnose those problems and make …

Optimizing Team Performance: Managing the Individual and Managing the Team [Webinar Recording]

Managers have had to navigate many changes as their teams adjust to working from home. While managing individuals has stayed relatively normal, making sure the whole team is optimized and still working together while physically …

Getting the Most from Your Team: Setting Individual and Team Goals [Webinar Recording]

Getting every team member on the same page can be overwhelming. Setting individual and team goals that are tied to strategic organizational initiatives can help you create team alignment. CPED’s Senior Director of Client Experience …

Culture: The Key to Successful Mergers & Acquisitions [Webinar Recording]

When undergoing change, organizational culture should be a central focus of any transition plan, especially in the current global environment. It is even more critical to consider culture as an organization embarks on a merger …

Building Endurance: Leading Without a Playbook [Webinar Recording]

Recently, leadership has become a game of endurance. Leaders are working through massive changes without a playbook, and with considerable change comes leadership fatigue. How can you survive and continue to lead effectively through all …