We have all experienced massive changes in our lives because of the pandemic, and it is natural to feel uneasy about finances both personally and professionally. While your finances might feel out of control, you …
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Effective Delegation Strategies [Webinar Recording]
No matter how hard you might try, getting great work done is never truly a solo task, and delegation skills can be the key to your success. The earlier you learn effective delegation skills in …
Professional Development in the New Year: Webinar Resources
What’s your professional development resolution? Online professional development has never been more accessible, connecting you with peers from around the world and teaching you what you need to know to advance your professional skillset. Below …
They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]
If you asked your frontline managers how many processes they owned, would they be able to tell you? Without process management skills, frontline managers are not able to manage productivity effectively or efficiently. In the …
Data-Driven Tools to Bring Order from Chaos [Webinar Recording]
Someone once said, “low tides reveal the rocks.” That is what’s happening to many business processes right now. Disruption reveals where there are process problems, but data can help you diagnose those problems and make …
Comparing Lean and Six Sigma Approaches for Process Improvement [Webinar Recording]
How will you decide what to make for dinner tonight? For many, this decision usually comes down to how much time you have to make dinner, how many people you will be feeding, and the …
Managing Team Dynamics in an Online Environment
Think about the team you manage. What are they like when they’re together? Are the group dynamics healthy? Are you, as their manager, able to read the room? In a strange way, this is becoming …
Optimizing Team Performance: Managing the Individual and Managing the Team [Webinar Recording]
Managers have had to navigate many changes as their teams adjust to working from home. While managing individuals has stayed relatively normal, making sure the whole team is optimized and still working together while physically …
Getting the Most from Your Team: Setting Individual and Team Goals [Webinar Recording]
Getting every team member on the same page can be overwhelming. Setting individual and team goals that are tied to strategic organizational initiatives can help you create team alignment. CPED’s Senior Director of Client Experience …
Culture: The Key to Successful Mergers & Acquisitions [Webinar Recording]
When undergoing change, organizational culture should be a central focus of any transition plan, especially in the current global environment. It is even more critical to consider culture as an organization embarks on a merger …