Creating High-level Process Maps

Process maps can be a valuable tool for your team to better organize process, improve communication, and achieve goals. This article dives into how you can build a high-level process map, what you should consider when creating it, best practices, and how to make the most of the information found once it is complete.

 Customer Centricity Provides a Strategic Advantage  

In today’s business landscape, customer centricity has become the cornerstone of successful organizations. By prioritizing the needs, preferences, and experiences of customers, businesses can build stronger relationships, foster loyalty, and gain a competitive edge.

20 Management Podcasts for Leaders and Managers

Podcasts are a great resource for leaders and managers. They are convenient — you can listen to them almost anywhere at any time — and they are abundant — you can likely find at least one podcast on whatever topic you are interested in. 

Why Should Health Care Transition to Value-based Care? 

Value-based care involves all stakeholders including providers, hospital systems, and insurance organizations. We’ve gathered experts from each stakeholder group to share insights, experiences, and challenges they’ve encountered through their value-based health care transitions.