Management

They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills [Webinar Recap]

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In the webinar “They Don’t Know What They Don’t Know: Your Frontline Managers Need Process Management Skills,” author and instructor Steve King explained how you can help your frontline managers connect people management and process management to better support your organization.

Optimizing Team Performance: Managing the Individual and Managing the Team [Webinar Recording]

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While managing individuals has stayed relatively normal, making sure the whole team is optimized and still working together while physically apart is a bigger challenge than it was before. How can managers navigate the differences between managing individuals and managing teams in this new reality?

75 Stories – Sergio Valletti, Majority Owner and Managing Director at Terranova SRL

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This year marks our 75th Anniversary. To celebrate, we’re publishing 75 stories about members of our community. Sergio Valletti is the majority owner and managing director of Terranova SRL. He came to CPED in the spring of 2019 to complete his Advanced Management and Leadership Certificate.

Six Conversations: Collaborating with Your Staff to Improve Performance [Webinar Recording]

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To be an effective manager, you need to facilitate six basic conversations that matter most to your employees and, as it turns out, your organization. Author and CPED instructor Steve King shares a framework that will help you have more effective conversations with your employees.